Privacy Policy
Last updated: August 3, 2025
Me Vue Concept (“we,” “us,” “our”) operates the website mevueconcept.com (“Website”). We are committed to protecting the Personal Data of our B2B customers and their representatives (“you,” “Data Principal”) in compliance with India’s Digital Personal Data Protection Act, 2023 (“DPDPA”) and related rules. By using our Website and services, you consent to our collection, processing, and disclosure of your information as described below.
1.Definitions
Data Fiduciary (Company): Me Vue Concept, legal name Me Vue Concept, which determines the purpose and means of processing Personal Data.
Data Principal (You): Any individual whose Personal Data we process, including your company’s contact persons.
Personal Data: Any data about an individual who is identifiable by or in relation to such data.
Processing: Any operation performed on Personal Data, including collection, recording, storage, sharing, and deletion.
Specified Purpose: The specific, lawful, and legitimate purpose for which your Personal Data is collected, as communicated at the point of collection.
2. Information We Collect and Legal Basis
We collect and process your Personal Data solely on the basis of your clear, informed, and voluntary consent for each Specified Purpose.
1. Data You Provide
Category | Specific Data Collected | Specified Purpose | Retention Period |
Business Information | Company name, Business address, GSTIN | To verify business credentials, create and manage B2B accounts, tax compliance | 5 years from account closure (to comply with Indian tax/legal requirements) |
Contact Person Data | Name, Email, Phone number, Designation | Account management, order confirmations, customer support, fulfill contractual obligations | 3 years from last interaction |
Financial Data | Bank account details (for wire transfers) | To process payments and refunds securely | 7 years from transaction date (for financial auditing) |
Communication Records | Chat transcripts, Emails, Call logs | Customer support, dispute resolution | 2 years from resolution |
2. Automatically Collected Data
Category | Data Collected | Specified Purpose | Retention Period |
Technical Data | IP address, Browser type/version, Device/OS info | Ensure Website functionality, security, and performance analysis | 1 year |
Usage Data | Pages visited, Time on page, Clickstream paths | Improve user experience and analyze Website performance | 1 year |
3. Consent and Withdrawal
Under the DPDPA, your consent must be free, specific, informed, unconditional, and unambiguous.
Obtaining Consent: You will be presented with clear consent notices (e.g., a checkbox or button) before we collect your Personal Data. These notices will specify the purpose of collection, and your consent will be required via a clear affirmative action.
Withdrawal: You have the right to withdraw your consent at any time. The process for withdrawing consent will be as easy as the process for giving it. You may withdraw consent by emailing our Data Protection Officer at dpo@mevueconcept.com or via a dedicated consent-management web form on our Website. Withdrawal will be effective within 30 days but may affect our ability to provide you with certain services that rely on the withdrawn consent.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze our Website’s performance.
Strictly Necessary Cookies: These cookies are essential for the Website to function correctly. They do not require your consent and are active automatically.
Analytics and Marketing Cookies: We will not deploy analytics or marketing cookies, including those from third-party tools such as Google Analytics and Facebook Pixel, until you provide your explicit consent.
Consent Management: A clear and accessible cookie banner will appear on your first visit, allowing you to provide granular consent for different categories of cookies (e.g., analytics, marketing). You will have the option to accept, decline, or customize your preferences. You can also manage your cookie preferences at any time through our Website settings.
5. Data Sharing
We do not sell or rent your Personal Data. We share data only with third-party processors who are bound by confidentiality and data-protection agreements consistent with DPDPA. These processors may include:
Payment Processors: For secure transaction processing.
Logistics Partners: For order fulfillment and delivery.
IT & Analytics Vendors: For Website maintenance, security, and performance insights.
6. Cross-Border Data Transfers
Your data may be processed or stored outside India by our third-party processors. Such transfers will only occur to countries that are not restricted by the Central Government of India. We ensure that these transfers comply with the DPDPA and that adequate safeguards are in place to protect your data.
7. Data Security and Breach Notification
We implement reasonable technical and organizational security measures (e.g., encryption, access controls) to protect your Personal Data. In the unlikely event of a data breach, we will notify affected Data Principals and the Data Protection Board of India within a reasonable time as per applicable rules, typically within 72 hours.
8. Your Rights as a Data Principal
Under the DPDPA, you have the right to:
Information & Access: Request a summary or copy of your Personal Data.
Rectification & Erasure: Correct inaccurate data or request deletion when no longer necessary for the Specified Purpose.
Withdraw Consent: As outlined in Section 3.
Nomination: Appoint another person to exercise your rights post-incapacity or death.
Grievance Redressal: Lodge complaints with our Data Protection Officer. You must exhaust this option before approaching the Data Protection Board of India.
To exercise these rights, please email your request to our Data Protection Officer. We aim to respond to all valid requests within 30 days.
9. Children’s Privacy
Our services are intended for business audiences and are not for individuals under 18, as defined by the DPDPA. We do not knowingly collect Personal Data from minors. If you believe we have collected a minor’s data, contact us immediately for removal.
10. Significant Data Fiduciary Status
Me Vue Concept does not currently meet the criteria to be designated as a Significant Data Fiduciary by the Central Government of India. Should our processing activities change and we are so designated, we will update this policy accordingly and comply with all additional obligations.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by updating the “Last updated” date and posting the revised policy on our Website. Your continued use of our services after a change indicates your acceptance of the new policy.
12. Grievance Redressal & Contact
For any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact our designated Data Protection Officer. We are committed to resolving your grievances transparently and in a timely manner.
13. Limitation of Liability
While we strive to protect your Personal Data, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to data breaches.
Data Protection Officer:
Name:
Email:
Address: