Frequently Asked Questions

Q1.How do I register on your platform?

Your GSTIN is required for business verification and to ensure all transactions comply with Indian GST regulations. This allows us to generate a valid tax invoice, which is essential for you to claim Input Tax Credit (ITC).

I will provide a comprehensive FAQ section for your B2B e-commerce platform, structured to address the most common questions from retailers and semi-wholesalers. The answers are crafted to be direct, transparent, and aligned with the business model you’ve described.

We are a B2B platform and only sell to registered businesses. Your GSTIN is required for business verification and to ensure all transactions comply with Indian GST regulations. This allows us to generate a valid tax invoice, which is essential for you to claim Input Tax Credit (ITC).

Q1. Can I buy individual eyewear pieces?

No. We exclusively sell pre-packed boxes of eyewear, which contain a fixed, non-customizable mix of different colors and styles. Individual pieces from a box are not available for sale.

Our MOQ is one full box. There is no minimum quantity for the number of boxes you can order, but we do offer tiered pricing and significant discounts for purchasing full cartons.

A carton discount is a special price reduction applied when you purchase a full carton of boxes. This is a higher tier of discount compared to our standard quantity-based pricing and is designed to reward high-volume purchases.

Q1. What payment methods do you accept?

We accept a range of secure digital payment options, including major credit/debit cards, Net Banking, and popular UPI services. Bank transfers (NEFT/RTGS/IMPS) are also available for larger orders.

Yes, absolutely. Our invoices are generated as per Indian GST regulations. While the sale is for a full box, the invoice will explicitly detail the price, HSN code, and applicable GST for every individual eyewear piece within that box. This is to ensure you have all the necessary documentation to claim your Input Tax Credit (ITC).

Q1. What is your shipping and delivery policy?

We process and dispatch orders as quickly as possible. The estimated delivery time will be provided at checkout, based on your location. Once your order is shipped, you will receive a tracking number to monitor your package’s progress.

Due to the nature of our wholesale B2B business and the operational efficiencies of selling pre-packed boxes, we do not accept returns for unsold or unwanted stock. We only accept returns for items that are demonstrably defective due to manufacturing defects or damage during transit. Any such claims must be raised within [e.g., 72 hours] of delivery and must include photographic evidence.

Q1. Are the products genuine?

Yes, all our eyewear products are sourced directly from our manufacturing partners and are 100% genuine and brand new. We maintain a high standard of quality to ensure the reliability and integrity of our supply chain.

At this time, we do not offer drop-shipping services. We operate strictly as a B2B wholesaler, requiring customers to purchase and take delivery of the products in bulk.